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Who is this System For? Organisations of any size that have a mobile workforce could benefit from LiveWire FleetCare, but the system is particularly suited for dynamically allocated mobile workers such as field service engineers, taxi drivers or couriers.
What does it cost? ,br. The cost of installing and running FleetCare varies with the size of the workforce and the number of services provided. For a small fleet of 10 vehicles, the baseline service can be deployed for under £800 per vehicle in up-front costs (including satellite navigation system), with ongoing charges of less than £200 per annum.
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Features |
Benefits |
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Displays position and availability status of all vehicles fitted with the LiveWire FleetCare system. |
Know where all your vehicles are and whether they are available, so that you can optimise their deployment, and increase the security and safety of the driver, vehicle and contents. |
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Works in conjunction with major PDA navigation applications. |
Drivers receive spoken and visual instructions guiding them directly to their destination. |
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Vehicles can be despatched by an operator to an address, a point of interest or an arbitrary point on the map. |
Error-free despatch through direct injection of the chosen destination to the vehicle’s navigation application |
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Fully searchable postal address database (including postcodes). |
Drivers cannot be sent to invalid addresses. The complete postcode database ensures that vehicles can be accurately despatched to unnumbered commercial addresses and rural locations. |
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Custom Points Of Interest can be imported, with updates automatically distributed to all PDAs |
Vehicles can be routed to enterprise-specific assets. Such POI sets can be updated frequently as updates are distributed automatically ‘over-the-air’. |
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Journey auditing and flexible reporting. |
Permits operational analysis leading to optimisation, and verification in the event of disputes. |
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Available as a managed or installed service. |
An installed server will be required for deeper integration with existing systems. The managed service is a more cost-effective approach for smaller deployments and corporate trials. |
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Open architecture with published programming interfaces. |
Ensures a highly customised solution can be deployed with development being carried out by any trained developers. |
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Can run securely over ‘public’ infrastructure including Internet and all GPRS and GSM networks. |
Takes advantage of the cost-effectiveness of ‘public’ networks while ensuring that appropriate levels of security are in place. |
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Uses readily available, low-cost components. |
Rather than relying on proprietary, high-cost, components, LiveWire FleetCare works with readily available, commodity software and hardware ensuring that initial and ongoing costs are kept low. |
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Geofence exception alerts. |
The operator is notified of any unusual activity, helping to cut costs, reduce fraud, prevent theft and aid recovery. |
The LiveWire FleetCare system is architecturally very open providing many opportunities for customisation and deep integration with existing user and asset databases, and operational systems. 
The suite of components that constitute the Control Position software is particularly flexible, and whilst a standard application is shipped with the overall product (see screenshot) most customers will want to customise aspects of the application to suit their situation.
Current vehicle positions and, optionally, tracks are displayed on detailed road maps covering the whole of the UK and Western Europe.
Vehicles can be organised into groups to represent differing responsibilities, with each group being represented by a different icon.
Each vehicle icon permanently displays the vehicle or driver name and the time at which the last GPS position was reported.
More detailed information on each vehicle such as its current despatch destination is displayed by clicking on the vehicle.
A filter can be applied to the display of vehicles so that only vehicles in a certain group or with a certain availability status are displayed.
From the LiveWire FleetCare control position, a despatcher can search for vehicles by attribute (display name, group or status) or by proximity to a POI, arbitrary point or address.
Once located, a selected vehicle can be despatched to a Point of Interest, an address or any arbitrary point on the map. The driver is notified of the despatch details through the PDA, and once acknowledged, the navigation application (if present) is automatically instructed to guide the driver to the dispatch destination.
The vehicle availability status can be set from the control position to available, off-duty or on-job. The vehicle icons are colour coded to represent the availability status.
The LiveWire FleetCare control position can display Imported Points of Interest (POIs). Typical examples are asset locations such as power substations, or selected refuelling locations.
Each POI set is represented on the map with a customisable icon its name.
It is possible to search for POIs by name or proximity to a point, such as vehicle, address or arbitrary point.
It is possible for the operator to set geofences for vehicles, i.e. a boundary outside which if vehicles stray the operator is alerted.
All vehicle position tracks are stored for a period of 1 year, and it is possible to replay any portion of the stored tracks.
An operator can product reports showing mileage covered, time travelling and any geofence exceptions for any vehicle or set of vehicles over any specified time period.
TeamWarrior provide a number of associated services to help you specify, deploy and support your LiveWire FleetCare system.
With our intimate knowledge of developing applications for the LiveWire suite and all the leading PDA navigation systems, we are ideally placed to take on any engineering projects involved in deploying a deeply integrated, customised LiveWire FleetCare solution.
We can bring our wide range of experience to bear on all the thorny issues encountered when deploying navigation systems in a vehicle, from selecting the most appropriate navigation application, through device and mounting issues, to the best way to ensure the driver can hear the spoken instructions.
TeamWarrior has developed close relationships with a number of PDA navigation application vendors to devise custom installation procedures that are appropriate for rapid multiple deployments of tailored distributions.
Whether you decide to run your own help desk to support your mobile workforce or subcontract it, TeamWarrior can provide services to get you up and running quickly. As part of the license arrangements for the LiveWire software we will provide third-line operational and development support, but we also have a fully trained user support call centre that can be tailored to suit your requirements.
The computing requirements for running the LiveWire FleetCare system are modest. The software is distributed over three computing systems as described below.
Supported PDAs include:
The PDA must have adequate storage for the size of maps required. As a guide, maps for the whole of the UK require about 100MB of storage.
Unless a combined PDA and phone is deployed such as the XDA, a mobile phone will also be required, with bluetooth and GPRS capabilities.
As a Java J2EE application the LiveWire Server will run on many platforms that support JVM 1.3.1. The supported platforms include Solaris 8, Windows 2000.
The LiveWire server can be run on a single server in a high-availability configuration, but for increased resilience we recommend deploying a second server in a warm standby mode.
The LiveWire FleetCare control position software can be deployed on most PCs. The minimum specification is a PC running one of Windows 95, 98 SE, ME, NT, 2000 and XP, with 1GHz processor, 256MB RAM and 5GB diskspace.
